Terms of service

Welcome to Spokyglow (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. Please read these Terms carefully before using our website.
By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Eligibility & Account Registration

By using our website, you represent that:

  • You are at least 18 years old or the age of majority in your jurisdiction, or you are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • The information you provide is accurate, complete, and current.

  • You will update your account information when necessary.
    You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account. Please notify us promptly if you suspect unauthorized access.

2. General Conditions

We reserve the right to refuse or restrict service where permitted by law. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our website or services without our prior written permission.
We may suspend or terminate access if you violate these Terms or engage in fraudulent, abusive, or unlawful activity. Headings are provided for convenience and do not affect the interpretation of these Terms.

3. Products, Pricing & Availability

Products are subject to availability. We may change product descriptions, offerings, or quantities and discontinue products where permitted by law.
Prices are listed in U.S. dollars (USD) unless otherwise stated. Applicable taxes and shipping fees will be displayed at checkout where required.
We make reasonable efforts to display product images, colors, and descriptions accurately. However, actual colors may vary depending on your device and screen settings.
If a product or price is listed incorrectly, we reserve the right to correct the error and cancel affected orders where permitted by law. If payment has already been collected for a cancelled order, we will arrange an appropriate refund.

4. Orders & Payment

By placing an order, you authorize Spokyglow and its payment providers to process the total amount shown at checkout, including applicable product prices, shipping fees, and taxes.
Orders may be processed after successful payment authorization. We reserve the right to review, refuse, or cancel orders due to product availability, pricing or listing errors, suspected fraud, or other legitimate reasons.
If we cancel an order after payment has been collected, we will refund the amount paid for the cancelled order to the original payment method, subject to applicable law and payment-provider procedures.

5. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy, which forms part of these Terms. Delivery estimates are not guarantees, and actual delivery times may vary due to carrier operations, weather, address issues, or other circumstances.
Please refer to our Shipping Policy for processing times, shipping options, tracking information, and delivery assistance.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms. Please review that policy before placing an order to understand return eligibility, procedures, shipping costs, and refund processing.
Nothing in these Terms limits any consumer rights that cannot legally be excluded.

7. Intellectual Property Rights

Website content, including text, graphics, logos, photographs, product descriptions, design elements, and other materials, is owned by Spokyglow or its respective licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or commercially exploit website content without prior written permission, except as permitted by law.

8. Prohibited Conduct

You agree not to:

  • Use our website for unlawful or fraudulent purposes.

  • Interfere with the security or operation of our website.

  • Attempt to gain unauthorized access to our systems or other users’ accounts.

  • Upload malicious code or engage in activity that disrupts our services.

  • Misuse our website or infringe the rights of Spokyglow or others.
    We may take appropriate action against prohibited conduct where permitted by law.

9. Third-Party Services

Our store is hosted on Shopify and may use third-party services, including payment processors, shipping providers, analytics tools, and marketing platforms.
Third-party services may be governed by their own terms and privacy policies. We are not responsible for independent third-party services to the extent permitted by law.

10. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an “as available” basis. We do not guarantee uninterrupted or error-free website operation. Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

11. Limitation of Liability

To the extent permitted by applicable law, Spokyglow will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products. These limitations do not apply where liability cannot legally be limited or excluded.

12. Indemnification

To the extent permitted by law, you agree to be responsible for claims or losses arising from your unlawful use of our website or your violation of these Terms or another party’s rights.

13. Governing Law

These Terms will be interpreted in accordance with applicable laws. Any dispute will be handled by a court with appropriate jurisdiction, subject to mandatory consumer protection laws that apply to your purchase.

14. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated revision date where appropriate. Your continued use of the website after changes take effect constitutes acceptance of the revised Terms where permitted by law.

15. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other applicable store policies, govern your use of our website and purchases from Spokyglow, subject to applicable law.

16. Contact Information

For questions about these Terms of Service, please contact us:
Business Name: Spokyglow
Live Chat: Available on our website
Email: Support@Spokyglow.shop
Phone: +1 448-203-956
Address: 1519 Klemp St, Leavenworth, KS 66048, United States
Business Hours: Monday – Friday, 09:00 AM – 05:00 PM (GMT-05:00)